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We thank our clients for their kind words:
Last night's sleep was wonderful, and I've already started filling up all the wonderful storage I have. They did show me where everything was, and all the cool features of the set. I was further impressed by the inclusion of extension chords to reclaim the lost outlets. I have since been preaching the gospel of Roomax to anyone that will listen. Thank you again and I look forward to sending as many people your way as possible.
M R, San Francisco
Dear Astrid -
Thanks to you and the Roomax team for heroic efforts in repairing the door for my wall unit in #1405! Enclosed find the check for the repair.
Also, I have left the contact information for Roomax with the new owner. She is familiar with Roomax and may also be a client!
Thank you for a wonderful experience with your product.
L C, San Francisco
Dear Astrid, Abraham and Chris:
WOW! that says it all regarding the quality of your workmanship, your efficiency, your attention to details and to the warm feeling I have having you as my contractors/business persons.
You did an outstanding job. Congratulations on a job well done.
I can't wait to fill all the cabinets but as you can see, I have and am writing from a beautiful desk. I've already ordered a plastic top from Tap Plastics which I will pick up tomorrow (can't mar this gorgeous wood)! .all four file drawers are filled (a few boxes less from the bedroom). . .bvvp (oops, that last word was Blackjack crossing my Apple keyboard!) Now both B. and Cool are exploring the cupboards (ur, bookcases) above the desk. Each is sitting in the lower compartments. I may have to allot those two lower drawers for cats! (Hmmmmmmm!)
Again, many thanks for all that you do. If you ever need recommendations, call on me. I'm just ecstatic about my new room, but most of all about your excellent work from start to finish.
C W, San Francisco
I have purchased multiple items from Roomax: a beautiful, walnut home office system for my computer, printer, scanner, etc. complete with cabinets and bookshelves that spans the entire length of the room (in 3 sections); matching files cabinets, etc. I have moved 3 times since purchasing 18 years ago, and the office system still looks beautiful after multiple assembling. The quality is superb, the service outstanding. Roomax also did my master closet in my new home, making a not very large closet the most functional and enjoyable imaginable - fitting all my clothes and shoes, and they gave me build in laundry baskets as well. Astrid, the owner, is a great designer. Roomax furniture is a great value - it is REAL wood, amazing construction and lasts FOREVER!
C J, various cities
Astrid was terrific! She created for me just what I needed in my very small condo and even provided me with ideas and concepts that I wouldn't have thought of myself. The final product exceeded my expectations. Great quality and looks terrific - custom wall bed, custom drop table, wardrobe, coat closet and shoe closet. I would definitely recommend working with Astrid, especially for a small living space.
F C, Oakland
I never take the time to write reviews but after my experience with Roomax it is fitting. Originally Roomax came to my attention from a small ad in the Sunday Chronicle Magazine and being in the market for a wall bed-desk combo decided to visit their show room. My journey from that visit to the final product (quality exceeded my expectations) was nothing but positive. All involved from Astrid (owner) to the installers were all very professional and caring individuals. Usually I use 3 criteria for judging business relationships-communication, follow thru & being pro active after the sale. Roomax gets top rating for all 3 categories.
D A, San Francisco
My requirements were office furniture for a fairly large room (over 200 sq ft), with book cases lining one wall and credenzas, desks, and hutches along the other walls. Roomax sent someone out to measure and spec out my requirements. Of all the companies I contacted for this part of the project I felt that Roomax performed the most professional and thorough job.
They took careful measurements of the room and the entire file storage space that I will need (based on existing files). About a week later they provided a pretty good set of plans for my office space. We were impressed that the design took advantage of every nook and cranny of the space in the room while retaining my original ideas. It showed that some extra thought was put into the design.
Unlike their competitors they use solid wood (3/4" plywood with attractive wood veneers) instead of particle boards/melamine. After visiting their showroom, seeing some finished products, and touring their production shop, we decided to go with Roomax as part of my office renovation.
Roomax's prices are about in the middle when compared with competitors, but we felt their materials and customer service were superior. Workmanship appears to be on a par with competitors. However, we liked that they do all their carpentry and assembly locally on site (SF).
Many months later (of course, the renovation took a lot longer than planned) we were ready for the new furniture. Roomax was great in scheduling a delivery day that was convenient for me. Their crew came on time and brought everything (six floor-to-ceiling bookcases, three large cabinet credenzas, two 7-ft hutches, and desks) into the house without a single ding to the house. Once the stuff was inside the house they meticulously assembled things. Guess what? My room isn't level. So the team had to level all the components to look good. They also provided flat plugs for outlets that will be covered by furniture. Best of all they did some on-site customization to the backs of the cabinets so that I can address electrical, cable and network outlets easily.
At the end, the office looks fabulous and I can't be more satisfied with the results. Roomax is a first-class outfit. They will tailor furniture to your needs and do it with the utmost customer service at a reasonable price.
C Lee, San Francisco
It looks beautiful - I couldn't be more pleased (& happy).
Both Abraham and Chris could not be more pleasant and helpful. You are indeed fortunate to have such valuable employees.
I meant to have taken "before" pictures, but will certainly take "afters"! and send them along to you. It has been a delight working with you, Rich and Roomax. I'll be in touch. In the meantime Thank You very much.
Sheila, San Francisco
I've been meaning to send you a Thank You card for a while now. . . . In any case, I so much appreciate the workmanship and attention to detail of your product. It's been great and I don't regret for a moment having gotten all the pieces I did from you.
Thank you for everything, especially your patience with the loan closing process! . . .We love the furniture!!
F C, San Francisco
I have 4 pieces of Roomax furniture - custom wall bed, custom 84" long wardrobe, desk and credenza. They were all built to my specifications to exactly fit the space I had available. Astrid (owner) was very helpful in coming up with design solutions to best use the space I had, which was very limited with awkward alcoves. The solution she came up with was perfect and fully maximizes the small space I have in my 334 sq ft condo.
The pieces are all much nicer than I expected, even after visiting the showroom and seeing the quality of materials. Everything is solid wood with beautiful veneer finishes - my pieces are all cherry. Every detail has been taken care of from rubber feet to protect my concrete floors to cedar lining and closet rods in every cabinet. I even have extra shelves if I ever decide to configure the cabinets differently.
Roomax did everything possible to get the pricing to where it needed to be for my situation being sure to design within my budget. Their pieces are not cheap - you get what you pay for. On top of that they even went out of their way to deliver the pieces early so I would have as little time in my new condo with no bed. They really do go above and beyond to provide good service.
Ian M, San Francisco
Roomax is a pleasant and professional showroom. The owner is very pleasant to work with, listens to what you want and she pays attention to the details. I had an entertainment center that Roomax custom built to my specifications and I couldn't be happier. The service I received from when I walked in the door of the showroom to when the piece was delivered to my home was terrific. The owner and a very capable helper delivered the entertainment center. I couldn't be happier. The entertainment center looks exactly as I had pictured it would. The people are friendly and great to work with. I would go back in a heart beat. Thank you, Thank you, Thank you!!!
M M, San Mateo
|2010 || |
email: we love it
It’s completely beautiful!!
Thanks for all the detailed customization.
Your crew, the guys who came and set it all up, were beyond meticulous.
We couldn’t be happier—Roomax is theeeee best!
J & T, Mt View
|2010 || |
email: Thank You
Thank you so much for all your help and work to plan, design and make our new corner computer work station. It is great. We love it and it fits perfectly in the space. The men who came and installed it were pleasant, quick and thorough.
The whole experience was a good one and we appreciate it.
L & S, San Francisco
email: Good Job
Astrid, I took delivery of your queen chest bed today and want to thank you for a quality product. Great design, real wood, solid construction, very well made. The delivery persons were very careful bringing the pieces up 40 steps and acted very professional in every way. We look forward to making full use of all that additional storage!
Dan, San Francisco, CA
| email: Thank You |
This is a much overdue note to thank you for our lovely wall bed unit that is fitted perfectly into our guest bedroom. The guys did a great job on the delivery and installation!
Thank you also for the Blanket Chest - that was unexpected, but very much appreciated!
My brother-in-law and his wife christened the unit the very next night -for the 4th of July weekend - and they loved it, and said the bed was quite comfortable. We had a small party on Sunday here, and everyone who saw our new unit loved it... I think you may even have a new customer or two coming to see you soon!
Dan, Redwood City, CA
| email: Beautiful Furniture |
Just wanted to let you know how pleased I am with the furniture. It all fit perfectly in the room. The grain is awesome and the workmanship superb. I intend to show it off and recommend you highly.
Emily, San Jose, CA
|2008 || |
I am so happy and enjoying my office furniture and book shelves that you built. It is both beautiful and functional. It has been such a pleasant experience working with you, and I am so delighted that my friends recommended you to me. I so appreciate your professionalism, your thoroughness with details, most of all, you went out of your way to try to match the color of the shelves with my existing furniture. It was so assuring to a client that you were personally involved with every step of the process from designing to installing, which is hard to find in your business these days.
Thank you also for helping me today with installing the handles. I
am so glad to know you. My very best wishes for much success with your business.
J Y, San Mateo, CA
|2007 || |
We had been shopping and looking at many places for a chest bed. When we arrived at Roomax, we instantly saw the difference - choice in styles, workmanship and wood. We love relaxing against the layback headboard every Sunday morning while drinking our champagne. Thank you, we will enjoy our furniture forever.
Pete and Rose, San Francisco, CA
P.S. We are not finished with your furniture. We'll be ordering more soon. [[AND they did]]
|2007 || |
This afternoon I gave away my last copy of your glossy catalog to a prospective resident here at The Sequoias in Portola Valley. I could use another half dozen copies if you would like to send them to me. In case you do not remember me, you furnished my apartment here almost seven years ago and everything is still working very well.
Parker, Portola Valley, CA
|2006 || |
Hi Astrid and Rich,
We just want you to know how pleased we are with our new desk, shelves, armoire and cabinet. Everything looks great and will hold lots of our things so we don't have to have miscellaneous items on the floor any more! You did a great job of measuring everything and thinking of all the things we wouldn't have considered that could have been a problem.
Patty and Paul, San Francisco, CA
|2005 || |
Just a card to thank you for our marvelous wallbed. It is beautiful and so well crafted. We are delighted and our future guests will be also (We already have 7 "reservations"!)
We were also impressed by your pleasant, efficient and careful delivery crew, as we were by you and the showroom. Many thanks for your help.
Maya and Carter. San Rafael, CA
|2005 || |
Dear Astrid and Roomax crew,
It has been a pleasure from start to finish with the process of our bed. It is so beautiful, the workmanship is exceptional. The two gentlemen that put the bed together were great, even to cleaning up. I will definitely recommend your company to others.
Pat and Mike, Benicia, CA
|2004 || |
Just wanted to take a quick moment to Thank You for your kindness and attention to my order. We are thrilled with the finished product. Please feel free to use me as a very satisfied reference!
Ken, San Francisco, CA
|2004 || |
Astrid, Rich and everyone else at Roomax,
Thank you so much for your patience with us and your perfection in your work. We love our new room!
Debi and Jeff, Alameda, CA
|2003 ||email: Chest bed |
I just wanted to take a minute and let you know how pleasant my bed buying experience with you was. I had looked everywhere in L.A. for a queen sized chest bed and couldn't find one. I found several on the internet, but your company was the only one willing to ship. I am always leery of dealing with out of the area companies, but everyone at Roomax was great! The product was built and delivered when you said it would be. It was well built and easy to assemble. I am very pleased. This bed was for my teenage son's room. As soon as he moves out I'll be back for one of your wall beds.
Robert, San Pedro, CA
|2003 || |
Dear Astrid & Rich,
How do I express my thanks and appreciation for my wonderful new bedroom!!! I ABSOLUTELY LOVE living in my new space. In addition to all the amazing storage, it is so cozy and comfortable - even my cat Christi has moved back in with me and seems to adore relaxing on my lovely new bed as much as I do. I have been showing off my “furniture that fits” as indeed it does, to my friends and have given your card to good friends and neighbors. Again, thank you for the incredible quality of your product and wonderful customer service. You can use me for a reference ANY TIME. I wish I had another bedroom to remodel.
Mary Lou, San Francisco, CA
|2003 || |
email: … happy campers!
Thanks again for all your assistance regarding wallbed and entertainment wall unit. We are ecstatic about our Roomax furniture! If you ever need a reference, any of your clients can contact us! Though I imagine you have a lot of positive feedback from your customers.
Bud, San Francisco, CA
P.S. As I told you on the phone, your install crew was A-1 primo! Very patient and thorough individuals.
|2000 || |
email: Wow, I'm impressed!
Yesterday I was in receipt of my new dressers. They are works of art. I don't know where to begin to praise your establishment. All the grain flows smoothly from one drawer to the next. As a wood worker, I was very impressed with the construction of the pieces. We had a 1/2 inch tolerance and the dressers fit perfectly. I was also very impressed with the gentlemen who came to install the pieces. They were very professional and obviously were proud of these pieces and wanted to make sure that they looked good in the room. They spent time making sure that the tops were all flush and that everything was installed perfectly. We had planned on coming back to you for more furniture, and that decision has been confirmed by the quality of the product and the service that you provided.
Yolanda and Areiel, Redwood City, CA
|1998 ||I thought you might want to show this photo of my installed CD-Tape storage units to prospective customers. It works very well. There are 900+ CDs in place with room for another 100 or so. |
Richard, Oakland, CA
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| || The originals of the above correspondence can be viewed in the Testimonials binder in our showroom. |
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